Shipping
Standard Delivery: Orders will be delivered within 5-7 business days.
Delivery timelines may vary depending on your location and time of purchase. You can track your order by visiting the Order Tracking page and entering your order number and email address. Alternatively, check the status in your ARKS account under My Orders.
Returns & Exchanges
Easy Returns: Initiate returns within 3 days of delivery for unworn, unwashed items in their original packaging with intact tags. Customized products are not eligible for return.
Refunds: Refunds for online purchases will be processed to your original payment method within 15 business days of receiving the return.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Exchanges: Exchanges are subject to stock availability. Visit the Returns & Exchanges page to get started.
Need Help?
If you encounter any issues, such as missing, incorrect, or defective items, please contact us at help@arks.club or call us at +91 79652 18888 within 48 hours of delivery.
